They are built to look the part — but will they hold up against the specifics of how your business actually operates?
A proper conversation about your organisation — how it runs, where the risk actually sits, and what "covered" needs to mean for you.
We identify the real risks in your operation and match them against the cover that's actually right — not the cover that's cheapest.
Ongoing advice-led support as your business changes — not a policy that gets sold once and forgotten until a claim.
Many businesses in our sector have reduced service to the extent that the main differentiator is price, and price only. We optimise for the moment it matters — when a claim lands and the wording either responds or it doesn't. As a boutique brokerage, we spend time understanding your needs and we put our name to the advice.
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Led by Chartered Insurance Broker Neil Grimshaw (FCII), Decello gives every client a dedicated named contact who understands their risk. You are never handed to a call centre or a renewal algorithm.
Meet the team →Under-insurance is the most common — and most painful — mistake in commercial cover. Our calculator estimates your gross profit sum insured and flags the indemnity period most businesses underestimate.
Open the calculator →When our property was flooded we simply didn't know what to do. One quick call, and it felt like a weight had been lifted. The wheels were in motion and we knew what we needed to do next — the traumatic event was made easier by the support we received from the whole team. We knew what was needed, we knew what cover we had and we understood the process so that we could get back on our feet as fast as we could.
A short conversation is usually all it takes to build an insurance programme with confidence.