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Website terms & conditions

Last updated: 7 August 2026

These terms and conditions ("Terms") govern your use of the website at decello.co.uk (the "Site"), operated by Decello Ltd. By using the Site, you accept these Terms in full. If you disagree with any part of these Terms, please do not use the Site.

1. Who we are

Decello Ltd is a company registered in England & Wales, Company No. 16913983, with its registered office at 3M Buckley Innovation Centre, Firth Street, Huddersfield, HD1 3BD. Decello Ltd is authorised and regulated by the Financial Conduct Authority (FCA), reference No. 1052965. You can check this on the FCA Register.

2. Use of this website

The Site is provided for general information about our insurance broking services. It does not constitute financial or legal advice, and nothing on the Site should be relied upon as a substitute for advice specific to your circumstances. Any insurance quote, product description or figure shown on the Site is indicative only and is not an offer of insurance; cover is only confirmed once we issue policy documentation.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by anyone else.

3. Intellectual property

Unless otherwise stated, Decello Ltd and/or its licensors own the intellectual property rights in the Site and in all material published on it, including text, graphics, logos and design. These works are protected by copyright and other intellectual property laws. You may view, download and print pages from the Site for your own personal, non-commercial use, subject to restrictions set out elsewhere in these Terms.

You must not: republish material from the Site without attribution; sell, rent or sub-license material from the Site; reproduce, duplicate or copy material for commercial purposes; or redistribute content from the Site.

4. Accuracy of information

We take reasonable care to ensure that the content of the Site is accurate and up to date, but we make no warranties, express or implied, as to its accuracy, completeness or currency. Insurance products, rates, terms and availability referred to on the Site may change without notice.

5. Limitation of liability

To the fullest extent permitted by applicable law, Decello Ltd excludes all liability for loss or damage arising from your use of, or inability to use, the Site, or from any reliance placed on its content, save that nothing in these Terms shall exclude or limit our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability which cannot be excluded or limited under applicable law.

6. Links to other websites

The Site may contain links to third-party websites. These links are provided for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Privacy and cookies

Our use of your personal data is described in our Privacy Notice, available on request, which explains what we collect, how we use it, and your rights under the UK General Data Protection Regulation and the Data Protection Act 2018. The Site uses cookies to support essential functionality; by continuing to use the Site you consent to this in accordance with the Privacy and Electronic Communications Regulations (PECR).

8. Complaints

If you have a complaint about our service, please contact us in the first instance using the details below. If we are unable to resolve your complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service, free of charge, at financial-ombudsman.org.uk.

9. Changes to these Terms

We may revise these Terms at any time by updating this page. Please check this page from time to time to review any changes, since they are binding on you from the date of publication.

10. Governing law

These Terms, their subject matter and formation, are governed by English law. You and Decello Ltd both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Scotland or Northern Ireland you may also bring proceedings in your home jurisdiction.

11. Contact us

Questions about these Terms can be sent to us via our contact page, or by writing to Decello Ltd, 3M Buckley Innovation Centre, Firth Street, Huddersfield, HD1 3BD.

Decello — Protecting What Matters Most

Decello Ltd is Authorised and Regulated by the Financial Conduct Authority, our firm reference number is 1052965, check the FCA register here. Registered office: 3M Buckley Innovation Centre, Firth Street, Huddersfield, HD1 3BD. Registered in England & Wales, Company No. 16913983. FCA reference No. 1052965.

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