Boutique by design, accountable by name
Decello is a boutique commercial and private client insurance brokerage based in Huddersfield, West Yorkshire. We were founded to do one thing properly — arrange insurance through careful advice and named accountability, focusing on cover, service and price in that order.
Being small is deliberate. It lets us read every policy, know every client, and put our name to the advice we give. We place cover with high-quality insurer partners on the basis of a fair analysis of the market, and we stay involved where it matters most — at the claim.
Advice-led, not sold by a screen
Decello arranges commercial and private client insurance through careful advice and named accountability. We place cover with high-quality insurer partners on the basis of a fair analysis of the market — not a single panel or a comparison algorithm.
Reading a policy properly — its exclusions, warranties, conditions and sums insured — is unglamorous, detailed work. It is also the difference between a business that recovers from a loss and one that doesn't. That work is never delegated to a call centre or a renewal algorithm.
We stay involved where it matters most — at the claim. Cover, service and price, in that order.
How we work
Neil Grimshaw
Neil founded Decello on a simple principle: commercial insurance should be advised by a professional who is accountable for the outcome — not sold by a comparison screen. Every client is given a dedicated named contact who is accountable for the outcome that person is responsible for protecting what matters most.
Expertise you can put a name to
A Fellow of the Chartered Insurance Institute (FCII) — the profession's highest technical qualification — Neil has spent his career on complex commercial risk across construction, manufacturing and professional services. He holds the Chartered Insurance Broker title, the mark of the most rigorous conduct and competence standards in UK broking.
His conviction is that the value of a broker shows up not at the quote, but at the claim. Reading a policy properly — its exclusions, warranties, conditions and sums insured — is unglamorous, detailed work. It is also the difference between a business that recovers from a loss and one that doesn't.
At Decello, that work is never delegated to a call centre or a renewal algorithm. When you instruct Decello, you get a dedicated named contact — a real broker who knows your account.
